String Lab presents, in partnership with Pro T One, a revolutionary string, made in Austria, with an innovative oval shape, such as to have two gauges, one for the wide part, and one for the, shall we say, compressed part. String, entirely designed in terms of shape and characteristics, as well as in the different colors that characterize the different types, by our Research and Development department, headed by Eng. Gabriele Medri, technical consultant for the federation, as well as founder of Pro T One. The string was born from the idea of increasing the spin generated by the elliptical shape, maintaining comfort and increased sensitivity, due to the material, the alpha olefin which means that the tension is always maintained, while to the touch and during assembly, the external coating guarantees softness and smoothness. The rope, born a year ago, has a pure competitive vocation, for expert players and strong arms. In recent months, it has been tested by ATP and WTA level players, with excellent feedback, to the point of being chosen by a player who qualified for a Grand Slam, as the string to be used in qualifications to replace the tinkering used up until now.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.